Returns & Exchanges
At ALOHAS, we want you to love your sustainable fashion finds, which is why we offer a 30-day window for returns or size exchanges on all unworn items. Simply ensure your products are in their original packaging with tags attached to qualify for a full refund or store credit.
Initiate Your Request
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Choose Your Method
Select whether you would like a size exchange, store credit with a bonus incentive, or a refund to your original payment method.
Prepare the Package
Download and print your prepaid shipping label, then secure the items in their original ALOHAS box to ensure safe transit.
Drop Off and Track
Hand your package to the designated courier and keep your tracking number handy; we will process your request within 10-14 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing